25 years of industry experience, delivering carrier grade technical solutions, building high performing operational teams, and driving strategic and tactical change through innovation.

Project Management

Complex infrastructure and software projects through to cloud migrations and engagement transformation.

Digital Transformation

Assesment and planning services to deliver digital transformation from legacy to modern day practices.

Infrastructure Assessment

Review of your enterprise infrastructure leading to recommendations, optimization and digital transformation.

Cost Optimisation

Cost assessments leading to streamlining through technology optimisation and consolidation.

Virtual CIO + CISO

Scoping of Technology multi year strategies, Board level augmentation and Information Security guidance.

Voice Solutions

Design, implement and guide on enterprise voice and collabration solutions.

About

BarcoTech

BarcoTech is a technology consultancy practice that undertakes varying degrees of assignments, ranging from complementing your executive team through our Virtual CIO and CISO services to delivering infrastructure assessments leading to cost optimisation and digital transformations.

With over 25 years of experience delivering robust, scalable and well engineered solutions including:

 

  • Europe’s leading information and directory services
  • Global contact centre solutions
  • Financial Services eco-systems
  • Contact Centre as a Service
  • Leading Video on Demand solutions
  • Enterprise voice enabled wide area networks
  • Global Data Centre fabrics

Infrastructure Assessments

What We Offer

Technology facilities, platforms and solutions can quite often fade into the background of your business as other pressures take priority, after all if its not broken don’t fix it.

BarcoTech can perform an inpartial assessment of your environment along with leading idea generation of opportunities to drive cost from operating models, making overall recommendations or forming an overall plan to deliver digital transformation.

Topology Review

  • Evaluation of current topology, telecommunication and technology stack
  • Recommendations given to drive efficiency and cost reductions
  • Enabling cloud first strategies and modernisation of collaboration tools
  • Draft strategies and plans to align with business goals

Cost Optimisation

  • Infrastructure assessment leading to recommendations through optimisation
  • Feasibility analysis of cloud first strategies eliminating expensive on-prem kit
  • WAN evaluation introducing modern technologies to optimise and drive flexibility
  • Telecoms analysis to replace legacy interconnects with modern SIP based solutions

Digital Transformation

  • Evaluating business processes efficiencies
  • Introduce robotic automation solutions
  • Implement digital channels to complement existing contact strategy
  • Enhance ChatBot functionality through AI

Approach

Our Approach to IT Consultancy

Why would you engage

Engagement with BarcoTech is seamless, straight forward and easily consumed regardless of the the services undertaken. The core principles of excellence, transparency and credibility is at the heart of every interaction that we have with our customers, and allows you as a customer to not only benefit from significant industry experience, but feel valued, regardless of the task undertaken.

 

How will you Engage

We will arrange a call with you and your team to understand the core pain points that you need help with, and craft a plan with you that aligns with your needs, approach, timescale and budget.

Typically with our infrastructure assessments we will undertake an initial deep dive with you to work through your topology and understand the areas that will deliver immediate benefits, both functionally and financially, and then undertake the task in a reliable consistent manner, keeping you informed at every step. With our augmentation services, we can structure a plan and leave with you to allow self completion, or allowing us to assist as required.

Project Management

Allowing BarcoTech to undertake your Project Management activities will not only allow frictionless technical programme delivery but will also free your staff to undertake valued activities for your business.

Boardroom engagements through Virtual CIO

We understand that not all companies have the luxury of seasoned senior technical resources, allowing BarcoTech to deliver robust strategies that can be used to drive transformational change or multi year plans is an economical solution to complement your existing Executive team.

Security delivery through Virtual CISO

As with the Virtual CIO engagement we can offer a wide range of Security services ranging from infrastructure (on-prem and cloud) assessments leading to assistance through achieving accreditations such as ISO 27001, PCI-DSS and Cyber Essentials (+). BarcoTech can also foster engagements to deliver Endpoint protection, penetration testing, vulnrability scanning and Security information event management (SIEM).

Voice Solutions

CCaaS, UCaaS, IVR & ChatBot

We have significant Telecommunications experience which has been leveraged to build leading directory information services and Call Centre solutions across the globe against varying compliance backgrounds.

Services ranging from Unified Communications (UCaaS), Contact Centre as a Service (CCaaS) cloud migration, digital engagement strategies, IVR analysis and ChatBot implementations.

BarcoTech leverages its relationships to deliver CCaaS and UCaaS solutions, delivering award winning omnichannel solutions to enable your digital transformation stratgeies.

 

 

We can help reshape your legacy voice platform, introduce digital channels to enable enriched end to end customer interactions, or integrate simple, and enhanced BOTs, powered by leading AI solution engines, to drive overall efficiencies and engagement value.

Contact Us

Cardiff, South Wales

Get Started

Allow BarcoTech to speak with you and understand how we can help you with your technology issues and strategic intent.